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Terms & Conditions

All in stock items will normally be posted within 24 hours of receipt of order.
Lovespoons are personally engraved. Once you place your order we will email you for details of the engraving. Once this has been agreed please allow 7 days for delivery.
Slate house signs are also made to order. Place your order and we will then email you for house number/name. Once this is received please allow 7-14 days for delivery.         
Postage in the UK is £2.95, rest of the EU is £7.50 and for the rest of the world is £10.00.
 
If your purchase is a gift we can arrange to send the item direct to the recipient with a gift card from you. If you would like to use this service just add an email to your order including the recipient's name and address and details of the message you would like included. All billing information will be sent to your address as usual.
 

RETURNS POLICY 

All products are hand picked and packaged and we are sure you will love them.
If for any reason you are not happy with your purchase simply send us an email within 7 days.
Any product deemed to be defective will be exchanged for an identical product of good quality. Should an identical product not be available, a full refund will be given.                                              Personalised lovespoons/slate signs cannot be returned unless defective.  

In the case of a change of mind, or unwanted gift, the item can only be exchanged for another item of equal or greater value. Returned items must be unused, in a re-saleable condition and returned within 14 days.

Goods are returned at your own expense and we advise you to obtain a certificate of posting when returning any goods.  

Address for returns:
Emporium
63 Rockfields
Porthcawl
Bridgend
CF36 3NT
 
 
To care for your costume jewellery put it on last, after your perfume; remove it before you go to bed; wipe with a soft dry cloth when you remove it; store out of direct sunlight. All these tips should help keep your jewellery in tip top condition.